Privacy Statement
This privacy policy has been formulated to help you understand
the nature of the information we collect from you when you visit our website
and how this personal information will be treated by us.
We have not configured this website to collect any personal information from
your computer when you browse this site. Only information which you voluntarily
and knowingly provide will be used.
Whenever you visit our website, the server used by our web host will make a
record of your IP address, the date and time of your visit, the type of Internet
browser you use and the URL of any website which referred you to our website.
Our online web surveys enable us to gather specific information regarding issues
such as your feedback on the look and feel of our website. Additionally we may
also request information on several elements of our Customer Service. Your feedback
is vital, appreciated and enables us to enhance the quality of customer service
we provide. The provision of your name and other details is totally optional.
Our website may contain links to other sites. Zain Bahrain is not responsible
for the data collection practices, the privacy policies or the content of those
websites that are accessible via a link from this site.
Zain Bahrain will maintain at all times the privacy and confidentiality
of all personal information collected. Such information may only be disclosed
when required by law or when in good faith we believe that such action is necessary
or desirable to comply with the law, protect or defend the rights or property
of Zain Bahrain, this site or its users.
When we do require information from you, we will request you to submit this
to us voluntarily. This information will help us to get in touch with you and
process your requests where applicable. The information can also be used for
marketing or quality assurance purposes.
The information you provide will never be sold to any third
party for their own marketing purposes without your express permission in writing
unless it is done on an aggregated basis for statistical purposes and research
without any information which can be used to identify you.
Information you provide will be treated as confidential. Online forms request
information to help us provide you with enhanced quality of customer care. Such
information provided will be used to respond to your questions, comments or
requests by either Zain Bahrain or any of its business divisions and
subsidiary companies only.
We will not sell, trade, rent or release any information to any third party
outside Zain Bahrain, its business divisions or its subsidiary companies.
Disclosure may only be made upon an order from a judicial or regulatory authority.
We reserve the right to change this Privacy Policy Terms and Conditions as and
when necessary and appropriate. All changes will be carried out here and you
will always be informed of what information we gather, how we might use it and
to whom we may disclose it.